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What makes ALINE insoles different from other insoles?

Many insole brands have one goal — comfort. While this is one of our goals for ALINE insoles, we also want to help you feel and perform better. If you look inside a lot of other shoe insert products, you will find they either are full of foam (which can cause instability) or too hard and not dynamic, causing your natural foot function to shut down. 

When you look inside a pair of ALINE Insoles, you see more than 100 dynamic support and suspension structures that allow your foot to move freely during activities. Our patented technology allows active alignment, which means your foot can move naturally inside your shoe through your every motion and activity.

ALINE insoles are the only insoles that improve ankle and knee alignment by 66%, which helps boost performance and prevent overpronation and oversupination while reducing injuries from plantar fasciitis.

What makes ALINEs different from custom-molded orthotics?

Many custom orthotics are molded to one rigid shape. But your foot isn't static — it moves and flexes with each step. When you look at the structure of ALINE Insoles, you can see over 100 moving support and suspension structures that restore your foot's natural functions inside your shoe, aligning your lower body and allowing you to move across varying terrains while keeping your feet moving freely!

Will ALINE insoles help me if I have plantar fasciitis or other causes of foot pain?

Yes! ALINE can help with many movement-based foot and lower body issues, including:

Pain is your body telling you it’s time to take action. For more specific information on insoles for pain relief, view the Pain Relief FAQs below.

What if I have high arches or flat feet?

Our patented insole design provides customized arch support for all foot types. Whether you have flat feet, high arches or something in between, ALINE Insoles give your feet the proper support they need. Our dynamic design moves with your feet, supporting you through each step — from heel strike to when you push off the balls of your feet.

What if my feet are narrow or wide?

ALINE Insoles have conforming edges which work well with a range of foot widths. Our insoles fit snugly in narrow and wide footwear, accommodating different foot and shoe shapes.

Are ALINE Insoles recommended for younger ages?

Yes, we recommend ALINE Insoles for all ages. In today's world, where footwear often lacks proper support, offering more structural support for the feet is crucial, especially for younger generations. The potential for damage is significant due to the prevalence of unnaturally hard surfaces and the prevailing footwear trends. However, using ALINE Insoles helps ensure that the foot remains engaged, promoting stable growth and correct body movement.


Do insoles help supination?

The excessive outward rolling of the foot during walking or running (supination) can lead to instability and potential foot problems. Specially designed insoles for supination provide proper arch support and better foot alignment, reducing excessive outward rolling and promoting a more balanced gait.

How do insoles help your feet?

Insoles offer your feet essential support, cushioning and stability, significantly enhancing comfort during daily activities. 

They distribute pressure evenly across your feet, reducing strain and fatigue, especially during extended periods of standing or walking. 

Insoles can also relieve discomfort from various foot conditions such as plantar fasciitis, bunions, issues stemming from high or flat arches, and more.

What do insoles feel like?

Insoles can feel different depending on their material and design. They typically offer a comfortable, cushioned sensation under your feet, enhancing overall comfort.

Do insoles make shoes tighter?

Insoles can slightly adjust the fit of your shoes, making them feel snugger due to the added material. However, this depends on the thickness of the insoles. Typically, you will remove the stock insoles that come with the shoe and replace with your new insoles, reducing the tightness. Insoles will not make the length or width of your shoes feel tighter. It's best to experiment with different insole types and thicknesses to find the best fit for your comfort and support needs. 

What happens if you stop wearing insoles?

If you stop wearing insoles, you may experience decreased comfort and support, leading to foot fatigue, pain or other issues if your feet rely on the added support.

How long should you wear insoles?

Generally, you should wear insoles as long as they provide comfort and support, which can be especially crucial for individuals with permanent foot conditions like arch issues or recurring pain. In such cases, it's advisable to continually wear insoles to enhance your daily comfort and alignment. Replace them when they start to show signs of wear and tear.

Do insoles work for any shoe?

Insoles should work for any shoe, and most can be trimmed for a proper fit. Owning multiple pairs of insoles can be beneficial because you’ll always have the support and comfort you need in each pair of your shoes.

How do I know if I need arch support?

You might require arch support if you experience foot discomfort, instability or pain. Other signs include persistent discomfort, uneven shoe wear, swelling and recurring ankle sprains. Arch support insoles can improve comfort, athletic performance and prevent injury. Neglecting arch issues can lead to worsened symptoms, joint pain, increased injury risk and balance problems.

Are cushioned insoles worth it?

For many people, especially those who spend long hours on their feet, cushioned insoles provide valuable support. They offer extra comfort by reducing joint impact through shock-absorbing technology. They also promote proper foot alignment, which alleviates discomfort and helps prevent potential imbalances.

How do I know what type of insoles I need?

Choosing the right insoles depends on several factors. Look at your arch height to determine your foot type and what support you may need. Issues like overpronation or supination also affect the type of insole that will work best for you. 

Also, consider your typical activities — different shoes and activities require different levels of cushioning and support. We offer a Choose By Shoe chart to simplify the process by letting you pick between men’s, women’s or youth sizes as well as your desired shoe type. For personalized recommendations, consult a healthcare provider or podiatrist.

Should insoles hurt at first?

Insoles should not cause significant discomfort. Initially, you might feel a slight pressure or a different sensation under your feet as they adapt to the new support and alignment provided by the insoles. However, this adjustment should not be painful.

Is it OK to run with insoles?

Yes! Especially for insoles specifically designed for running. Supportive running insoles stabilize the foot, cradling the heel and arch to absorb shock, correct stride issues and reduce pain. They also assist with alignment and evenly distribute foot load to help prevent injuries.


What payment options can I use on

We strive to make purchasing ALINE Insoles fast and easy. We offer the following payment methods:

  • Visa, Mastercard, American Express & Discover
  • Google & Apple Pay
  • HSA & FSA Spending Cards
  • ALINE Gift cards & vouchers

How does the subscription work?

When you check out, you can choose to automatically receive a fresh replacement pair every 6 or 12 months. You can postpone your automatic subscription or even replace your subscription with a different style of ALINE Insoles. 

To change your Auto-Pair subscription, you can go directly to your account or contact ALINE customer service at or +1-888-316-5658.

Will I receive any emails about my order?

We know you can't wait to get your order, so we want to keep you informed. Typically, you will receive order confirmation, delivery and tracking emails regarding the status of your order.

Do I need to set up an account to order on

No. You will only need an ALINE account to sign up for an ALINE subscription plan. 

However, creating an account can save time the next time you shop on, as it securely saves your order history, address and payment details. If you sign up for an account, we'll also send you discounts and special offers!

How do I get free shipping on my order?

We offer free standard shipping within the continental United States and District of Columbia for orders over $150.

How much does it cost to ship outside the continental United States?

For international orders, standard shipping charges vary, but are usually under $25 (USD).

Can I track my order?

Yes, for orders within the continental United States.

When your order ships, we'll send you a shipping confirmation email with your tracking information so you can track your shipment every step of the way. Our carrier, the United States Postal Service (USPS), does not supply tracking information for international shipping. However,with USPS, you don’t have to worry about incurring extra duties or taxes.

Can I exchange my ALINE Insoles?

Yes. You can exchange any product as long as we receive your exchange request within 30 days of the original purchase date. If you have questions about which ALINE Insole is best for you, contact our customer service at or +1-888-316-5658.

Can I return my ALINE Insoles?

We offer a 100% money-back guarantee. Contact us within 90 days of your original purchase date for a full refund. Before you decide to return, give an ALINE Customer Service ambassador a chance to help. Contact us at or +1-888-316-5658.

When will I receive my refund?

We will initiate your refund when we receive confirmation that you delivered your return parcel to the shipping carrier. Your bank will still need to process your refund once we authorize it. Note that the time it takes to process a refund varies depending on the bank and payment method used. Typically, the maximum time for credit card refunds is 30 days, and 180 days for PayPal.


How often should I wear my ALINE Insoles?

Your ALINE Insoles are suitable for all situations, but always be sure to wear them whenever you are walking on hard surfaces like concrete or tile. Over time, these surfaces can result in foot pain and issues from the repeated impact. ALINEs cushion and support your feet, improving comfort and alignment with each step. Making ALINEs part of your daily routine is an investment toward healthier, happier feet.

Will ALINE Insoles fit in all my shoes?

ALINE Insoles are low volume and will fit in most shoes, whether it’s your sneakers, everyday shoes, work boots or even house slippers. The general rule is that an ALINE will fit if your shoe has a removable insole.

Do I need to remove the stock insoles from my shoes before putting in my ALINE Insoles?

Yes, ALINE Insoles will fit best if you remove the existing stock insoles. Remove your shoe's existing insoles and replace them with a pair of ALINEs. Some insoles are glued into the shoe, so you may need to exert more effort if this is the case.

How do I know I have the correct size?

ALINE Insoles are sized by arch length, which typically corresponds to your shoe size. Test the fit by placing your foot on the ALINE Insole outside of a shoe, ensuring that the lowest point in the ball of your foot is centered or slightly behind the small window printed on the ALINE. 

If the ALINE Insole is too long and curls up at the front of the shoe, trim some material until it lies flat. Additionally, ensure that your toes don't extend beyond the front of the insole. If they do, you'll need a larger size.

Can I trim my ALINE Insoles if they don’t fit in my shoe?

Yes, you can. Take out the stock insoles from your shoes and trim the ALINEs to match the length of the stock insoles. Follow the cutting lines at the top of the ALINEs. Discard the stock insoles from your shoes and replace them with the ALINEs. 

Can I move my ALINEs from shoe to shoe?

Of course. But if you don't want to keep moving your ALINEs from shoe to shoe, you can do what many of our customers do and buy multiple pairs for each of your shoes.

What if my feet hurt after wearing insoles?

Using ALINE Insoles is no different than any sudden change in a workout routine. There could be some initial soreness in your feet or lower body as you start adjusting to being in alignment. You wouldn't go to the gym for eight hours the first day. Similarly, you may need to work your way into wearing your ALINEs a few hours at a time. This is because ALINEs activate parts of your feet to start working again and help to put your body back in alignment. 

If this discomfort persists after your initial breaking-in period, it is often due to an improper fit. Be sure that you have removed the stock insoles.

How long do ALINE Insoles last?

While ALINE Insoles are made to be durable, all materials wear down over time. Due to differences in people and activities, it's difficult to give a definitive time. We've found that ALINE's suspension structures will begin to break down within 12 months with average daily use. If you are on your feet all day, every day on the same pair of ALINE insoles, or put a lot of time on your athletic shoes (i.e. long-distance running), you may want to replace your insoles closer to 6 months.

How do I clean my ALINE Insoles?

You can clean your ALINE Insoles with mild soap and lukewarm water. Rinse well, remove excess water with a cloth and let it air dry overnight. You can use a standard multi-purpose spray cleaner for the original ALINE Insole model or ALINE Traction insoles.

How do the sizes compare to the old letter sizing?

Letter Size US Shoe Size Euro Size
J Youth 1.5 - 3.0 32.5 - 34.0
L Youth 3.5 - 4.5 34.5 - 36.0
N Men 5.0-.6.0
Women 6.0 - 7.0
36.5 - 38.0
P Men 6.5 - 7.5
Women 7.5 - 8.5
38.5 - 40.0
R Men 8.0 - 9.0
Women 10.0 - 11.0
40.5 - 42.0
T Men 9.5 - 10.5
Women 11.5 - 12.5
42.5 - 44.0
V Men 11.0 - 12.0
Women 12.0 - 13.0
44.5 - 46.0
X Men 12.5 - 13.5
Women 13.5 - 14.5
46.5 - 48.0
Z Men 14.0 - 15.0
Women 15.0 - 16.0
48.5 - 50.0


These topics should not be considered a replacement for medical advice. If you are feeling pain contact your physician or use our lookup tool to find an ALINE Provider near you. Pain is your body telling you it’s time to take action. Let ALINE help you move and feel better.

If you don’t see an answer that fits you please contact us so we can help you have Better Health, Better Performance and a Better Quality of Life!

Can ALINE Insoles help with plantar fasciitis?

Plantar fasciitis is inflammation of the plantar fascia, the band of tissue that runs across the bottom of the foot from the heel to the toes. This inflammation is caused by repetitive tension and tearing of the plantar fascia. The pain often starts in the heel and is confused with a heel spur. It's often worse in the morning but may improve into a dull ache throughout the day. 

Our Solution: ALINE has insoles for plantar fasciitis that can resolve this issue by supporting the foot and creating a suspension system under your foot — similar to your car's suspension system. This allows your foot to withstand impacts when walking, running or participating in any other sport. With ALINEs, your forefoot will no longer slide and stretch the fascia bands under your foot. Even if you already have plantar fasciitis, most people using ALINEs experience reduced pain in less than two weeks.

Can ALINE Insoles help with heel spurs or exostosis?

Heel spurs are deposits of calcium resulting from tension and inflammation in the plantar fascia attachment to the heel. Regular running, jumping or any activity that can cause the plantar fascia ligament to stretch or extend excessively can cause a heel spur to develop. A heel spur growth has no feeling; however, pain results when the spur protrudes into soft tissue around the heel.

Our Solution: Similar to plantar fasciitis, our original ALINE Insoles support your foot with a suspension system that reduces the impact imparted on the fascia bands. This reduces excessive stretching or extension of the plantar fascia ligament and can reduce the formation or growth of heel spurs.

Can ALINE Insoles help with bunions?

A bunion is an enlargement of bone at the joint of the base of the big toe, which may turn inward toward the second toe. This uneven pressure and weight distribution makes the big toe joint unstable, leading to a hardened protrusion. The surrounding tissues become inflamed and tender. Bunions develop when too much pressure falls on the tendons and joints during walking and weight shifting.

Poor-fitting footwear is the leading cause of bunion formation. Interestingly, when you look at the skeletal record of humans throughout our evolution, no bunions were found until we started wearing shoes.

Our Solution: the original ALINE Insoles allow your foot to redistribute pressure evenly, as it was evolutionarily engineered to do. Although ALINEs will not get rid of an existing bunion, they can help slow the growth or initial formation of a bunion.

What are blisters, and what is the ALINE solution?

A blister is a small pocket of fluid within the skin's upper layers, typically caused by forceful rubbing (friction), burning, freezing, chemical exposure or infection. Many theories exist regarding the formation of blisters, but all state that friction on the skin surface is the cause. Blisters are less likely when a foot has a suitable range of motion and is adequately supported.

The ALINE Solution: ALINEs support the foot and create a suspension system that reduces unnecessary motion and friction. ALINE's three suspension zones create a structure that reduces foot movement in relation to the insole. If your Achilles or other tendons are too stiff, they cause your foot to lift off the insole's surface. When this happens, your foot can move around and create friction, leading to blisters. In addition to a suspension system that reduces blisters, it is essential to stretch the tendons of the calf and foot to increase flexibility and reduce rigidity.

Can ALINE Insoles help with shin splints?

Shin splints refer to pain along or behind the shinbone (tibia) from excessive force on the bone and connecting tissues. They occur during physical activity that involves sudden stops like running, basketball or tennis. Shin splints can develop from rapidly increasing workout intensity combined with incorrect foot movements. This stresses the lower leg muscles that control foot motion, causing inflammation. Contributing factors include excessive pronation, tight Achilles tendons and weak ankle muscles.

Our Solution: our original insoles have a lower body alignment system that helps reduce overpronation during activities like running and walking. In conjunction with Achilles tendon stretches, this can eliminate the causes of shin splints in most people.

Can ALINE Insoles help with Achilles tendonitis?

Achilles tendonitis, a common injury that tends to occur in recreational athletes, is irritation and inflammation of the large tendon in the back of the ankle. Overuse of the Achilles tendon can cause inflammation, pain and swelling. People with Achilles tendonitis have chronic Achilles swelling and pain resulting from degenerative, microscopic tears within the tendon.

Our Solution: ALINE insoles position the foot to reduce negative forces on the tendon. Additionally, stretching the calf muscles once or twice a day can lead to good short-term results. Proper strengthening of the calf muscles can reverse the structural changes associated with chronic Achilles tendonitis. Stand on the edge of a step for a simple stretch, slowly lower your heel over the edge and then return it to the start position. Repeat this action for approximately 30 seconds 3 times with each leg.

Can ALINE Insoles help with Morton’s neuroma?

Morton's neuroma is a benign neuroma of an intermetatarsal plantar nerve, most commonly between the third and fourth toes. It causes numbness and pain, sometimes relieved by removing shoes. Symptoms include shooting pain affecting the space between two toes when bearing weight, even after only a short time.

Anything causing nerve compression or irritation can lead to a neuroma. A common cause is improper foot motion inside shoes with a tapered or narrow toe box, forcing the toes into the box.

Our Solution: our original insole model provides your foot and ankle with the support needed to reduce pressure and compression on the nerve when you are active.

Can ALINE Insoles help with metatarsalgia?

Metatarsalgia is a general term used to denote a painful foot condition in the metatarsal region of the foot (the area just before the toes, known as the ball of the foot). It is common to experience acute, recurrent and/or chronic metatarsalgia pain often caused by improper foot movement or footwear.

You may experience metatarsalgia if you're physically active and participate in running and jumping activities. These activities place stress on a foot that does not move well.

Our Solution: ALINE's patented support for the metatarsal arch minimizes the pressure on the nerve and decreases compression when you are active.

Can ALINE Insoles help with fractures?

Fractures or "breaks" are common in the fifth metatarsal. The fifth metatarsal is the long bone outside the foot that connects to the little toe. Two types of fractures that often occur in the fifth metatarsal are:

  • Avulsion fracture: In this type, a small piece of bone is pulled off the main portion of the bone by a tendon, resulting from an injury in which the ankle rolls. Avulsion fractures are often overlooked when they occur with an ankle sprain.
  • Jones fracture: This occurs in a small area of the fifth metatarsal that receives less blood, which makes it more prone to difficulties in healing. They can result in a stress fracture (a tiny hairline break that occurs over time) or an acute (sudden) break. Jones fractures are caused by overuse, repetitive stress or physical trauma. They are less common and more challenging to treat than avulsion fractures.

Our Solution: The patented ALINE Insoles suspension system supports the fifth metatarsal, reducing the possibility of a fracture. When landing a jump, the end of the fifth metatarsal often impacts first, bearing the brunt of the force. The ALINE system creates a suspension zone directly under this area, letting it drop slightly without hitting the ground. This allows the larger bottom surface of the foot to make contact and absorb the landing impact instead. Only ALINEs have this unique feature that reduces injury risk.

Can ALINE Insoles help with turf toe?

Turf toe is a sprain of the ligaments at the big toe joint, which works as a hinge for push-off when moving. Behind the joint are two pea-sized sesamoids bones in the tendon that assist big toe motion and provide leverage when walking or running, while also absorbing weight on the ball of the foot.

The most common symptom is sudden pain at the base of the big toe due to injury. Sometimes, a "pop" can be felt when the injury occurs. Usually, the entire joint is involved, and toe movement is limited.

Our Solution: ALINE Insoles help keep the toe joint from over-bending. The ALINE suspension system can create a more stable base for your foot to react against and reduce unneeded motion. This, along with wearing proper supportive footwear, can reduce the possibility of turf toe.

What is the ALINE Insoles solution for general back pain?

Many people don't relate back pain to their feet. Poor movement at the ground level causes compensation through the lower body, which might manifest as tight IT bands or other issues. Once the body begins compensating for poor foot movement, back muscles tighten. Poor alignment can reduce back and hip mobility, impacting performance and leading to injury over time.

Our Solution: The ALINE Insoles suspension system can create a more stable base and help align your feet, ankles, hips and lower back. You move and feel better when your body is aligned, and your bones and joints are in the correct position.